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Frequently Asked Questions

Are your pieces waterproof? +

While all my jewelry is sealed for protection, I recommend removing pieces before swimming or showering to maintain their beauty and longevity.

  • All pieces are treated with a protective sealant
  • Safe for occasional water exposure (rain, brief splashes)
  • Remove before: Swimming, showering, hot tubs
  • Avoid contact with: Sunscreen, perfume, chemicals

How do you source your materials? +

All materials are ethically sourced from Hawaiian beaches, with respect for marine life and local regulations:

  • Shells are collected only after they've naturally washed ashore
  • Sea glass is gathered during beach walks and low tide
  • No live shells or marine habitats are disturbed
  • Collection follows local beach combing guidelines
  • Each piece comes with details about where it was found

Do you offer custom pieces? +

Yes! I love creating custom pieces that tell your unique story. Here's how the custom process works:

  1. Initial Consultation: We discuss your vision and preferences
  2. Design Phase: I create sketches and material suggestions
  3. Material Selection: Choose from my collection or provide your own special finds
  4. Creation: 2-3 weeks for most custom pieces
  5. Final Review: Photos sent for your approval before shipping

Custom pieces start at $150, with final pricing depending on materials and complexity.

How should I care for my jewelry? +

Proper care will help your ocean-inspired jewelry last for years to come:

Daily Care:

  • Store in the provided pouch when not wearing
  • Put jewelry on after applying makeup/sunscreen
  • Wipe with soft cloth after wearing

Monthly Care:

  • Gentle cleaning with mild soap and water
  • Pat dry thoroughly
  • Check settings and clasps

Do you ship internationally? +

Yes, I ship worldwide! Here are the shipping details:

United States:

  • Standard Shipping (5-7 business days): $5
  • Express Shipping (2-3 business days): $12
  • Free shipping on orders over $150

International:

  • Standard Shipping (10-14 business days): $15
  • Express Shipping (5-7 business days): $25
  • Import duties may apply

What if my jewelry needs repair? +

I stand behind my craftsmanship with a lifetime warranty on workmanship:

Warranty Covers:

  • Loose settings
  • Clasp issues
  • Chain repairs
  • Re-polishing and cleaning

Repair Process:

  1. Contact me with photos of the issue
  2. Receive a return shipping label
  3. Repairs completed within 1 week of receipt
  4. Item shipped back to you

Most repairs are free, just cover the shipping cost ($5 US / $15 international).